Smart ophthalmic equipment helps American ophthalmology chains upgrade service experience

05/27/2025, 12:00 AM

Ruiheng Electronics cooperates with well-known American ophthalmology chain clinics to help them introduce intelligent and standardized eye treatment solutions, greatly improving patient satisfaction and clinical efficiency.

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Skaphor Vision Revival Device

In 2023, a well-known ophthalmology chain institution in California, USA, achieved a comprehensive improvement in the quality and efficiency of ophthalmology services after introducing the smart eye therapy equipment of Guangzhou Ruiheng Electronic Technology Co., Ltd.

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The clinic originally had limited means for non-drug treatment of dry eyes and visual fatigue, especially when facing middle-aged and elderly people and young white-collar workers who use their eyes for a long time, lacking efficient and comfortable treatment solutions. The multifunctional eye therapy equipment provided by Ruiheng integrates intelligent hot compress, air pressure massage and red light therapy, providing patients with a convenient and scientific treatment experience.

After using the equipment for three months, the feedback data collected by the clinic showed that:

⦁ Among the patients who returned for follow-up visits, more than 82% of the dry eye symptoms were significantly relieved.

⦁ The operation time of medical staff was reduced by 40%, and the treatment efficiency was improved.

⦁ The clinic satisfaction score increased to 4.8/5, which is much higher than the industry average.

Taking advantage of Ruiheng's equipment's compliance with FDA medical standards, the clinic has incorporated it into its standard diagnosis and treatment process and plans to promote its use in other branches across the country.

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Smart ophthalmic equipment helps American ophthalmology chains upgrade service experience
Smart ophthalmic equipment helps American ophthalmology chains upgrade service experience
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FAQ

About Products
Do I need to take medication?

Pure physical therapy. The electrode part is used with the aid of wet sanitary pads.

Logistics and Customs Clearance
How to guarantee the breakage rate?

We promise that the defective rate will be ≥99.5%, otherwise, we will make up for the defective rate proportionally.

How long is the delivery cycle?

20 days delivery after placing order (including quality inspection).

After-sales Support (For B2B Service)
Do you provide after-sales spare parts inventory?

For VIP customers to keep three per thousand of the order quantity of spare machine inventory (free hosting for 1 year).

How is the technical training implemented?

Online: Provide bilingual video tutorials and instruction manuals.

Offline: B-end customers can make an appointment with an engineer for on-site training. (travel expenses need to be borne.)

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